WE ARE AT YOUR SERVICE
From selecting the right Northgate watch to arranging a personal engraving or assisting you after your purchase, we are here to help.
Send us a message directly or by using the contact form. We will respond as soon as possible, usually within one business day.
A few things we get asked a lot
Which payment methods do you accept?
We accept all common payment methods such as WERO, credit card (Visa, Mastercard, AMEX), PayPal, Google Pay, Shop and Klarna Afterpay.
What is the delivery time?
All our watches are in stock (unless otherwise stated) and can therefore be shipped quickly. We aim to deliver your order within 1 week. The average delivery time is 4 to 5 business days. In exceptional cases, it may take slightly longer (e.g., temporary shipping restrictions to certain countries).
Can I return my watch?
Yes, if your purchase is not as expected, you can return your order within 100 days.
Do I get a warranty on my watch?
Yes, we offer a 2-year warranty on manufacturing defects for the strap, movement, hands, and dial.